Shipping Policy
Last updated: 10 October 2026
Thank you for shopping with us! We want to ensure that your shopping experience is as smooth and convenient as possible. Please read the following shipping policy carefully to understand how we handle the delivery of your orders.
1. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays. However, during peak seasons or promotional events, processing times may vary.
2. Shipping Methods
We offer various shipping methods depending on the destination, including standard, expedited, and express shipping. Shipping options and costs will be displayed at checkout.
3. Shipping Time
Shipping time varies depending on the selected shipping method and destination. Estimated delivery times will be provided during checkout for each shipping option.
4. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
5. Shipping Restrictions
We currently ship to select countries/regions. Please note that some items may have restrictions on shipping to certain locations due to legal or logistical constraints. We apologize for any inconvenience this may cause.
6. Shipping Costs
Shipping costs are calculated based on the weight of the package, shipping method selected, and the destination. The exact shipping cost will be displayed at checkout before payment.
7. Customs and Duties
International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
8. Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to incorrect information provided by the customer.
9. Delays and Incidents
While we make every effort to ensure timely delivery of your orders, please note that unforeseen circumstances such as weather conditions, customs delays, or transportation incidents may cause delays beyond our control. We appreciate your patience and understanding in such situations.
10. Lost or Stolen Packages
In the unfortunate event that your package is lost or stolen during transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
11. Contact Us
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at 8683070003. Our customer service team will be happy to assist you.
Note: This shipping policy is subject to change without prior notice. Please refer to the latest version on our website for updates.